Skip to content
Pineapple AVI Ltd · Audio Visual Integration

We are specialist AV integrators.

Commercial, residential, marine and broadcast. Specialist AV integrators and engineers, installing audio visual systems that work on the day they open, and for the ten years after it.

Delivered directly to clients, or white-label behind the trade businesses and main contractors who bring us in. Same engineers. Same standards. Same documentation either way.

A commercial AV environment built by Pineapple AVI — a boardroom with screens active and a commissioned control system.
Commercial — AV & workplace technology

Commercial

AV & workplace technology

Residential — Private & luxury residential

Residential

Private & luxury residential

Marine — Cruise, yacht & superyacht

Marine

Cruise, yacht & superyacht

Broadcast — Studio & production

Broadcast

Studio & production

02 / APPROACH

AV integration done the same way, the right way, every time, whoever is paying for it.

A room does not care who sent the invoice. So every audio visual project we take on runs the same way: we work out what the space is actually used for, design a system that suits it, install it, commission it, test every part of it before we hand it over, and write down what we did so we can look after it later.

That does not improve because a client is prestigious. It does not slip because a project is small, or because our name is not the one on the drawing.

Statement 01

One method, every AV installation

Whether it is a single meeting room or a state-of-the-art auditorium roll-out, the process is the same. Site survey, technical design, installation, commissioning, handover, support.

Statement 02

No brand loyalty. No sales targets.

We are manufacturer-independent. We can supply equipment where you need us to, but we have no sales targets to hit. You get the system your building needs, not the one that suits us.

Statement 03

Trusted by integrators. Trusted by clients.

Some of our work is delivered quietly, under another company’s brand. The rest is delivered directly, with our name on it. Both sets of clients keep coming back.

03 / CAPABILITY

AV installation and integration, end to end.

We are an audio visual integrator. We design the system, supply the equipment, install it, programme it, commission it, and look after it afterwards.

Some clients want all of that. Others want one part of it. Both are fine.

AV Installation & Integration

Our core service. Complete audio visual installation, from an empty room to a working system, delivered by one expert team. Simple.

Boardrooms, meeting rooms, Microsoft Teams Rooms and Zoom Rooms, auditoriums, teaching spaces, control rooms and multi-site estates. Commercial, residential, marine and broadcast.

Everything below is part of this. It is also available on its own.

System Specification & Technical Design

We work out what the room actually needs, then draw it. Schematics, rack elevations, cable schedules and functional descriptions we can build from.

AV Equipment Supply

Manufacturer-independent, so we specify what suits the room rather than what suits us. We can supply the kit, or work with what you have already bought.

Control System Programming

Crestron, Extron, Q-SYS, Biamp and Aurora, programmed and commissioned in-house. Touch interfaces staff and visitors can use without any training.

Audio & DSP Configuration

DSP configuration, room tuning and sound system alignment. Speech that carries to the back of the room, and audio that holds up on the far end of a call.

Project Management

One person accountable for the programme from start to finish. Coordination with main and M&E contractors, and a schedule that survives contact with site.

Commissioning & Handover

Every part of the system tested against the design before we leave. Documented results, user training, and a handover pack that still makes sense in six months.

Support & Maintenance

Proactive monitoring, remote support, planned maintenance and lifecycle management. Someone accountable for the system after the installers have gone home.

AV Training

User sessions, administrator workshops, bespoke guides and refresher training. The best designed room in the world is worthless if nobody knows how to use it.

Aerial & Ground Media

Professional photography and video of the finished installation, captured by our specialist media division, Airframe. Shot by people who know what they are looking at.

Available directly, or white-label under your brand. Ask us about support and maintenance

04 / SPACES

The rooms we are asked into.

From a two-person huddle to a thousand-seat auditorium, the engineering scales but the standard does not.

  • Huddle rooms
  • Meeting rooms
  • Boardrooms
  • Flexible and hybrid spaces
  • Divisible spaces
  • Breakout and social spaces
  • Training rooms
  • Classrooms
  • Lecture theatres
  • Auditoriums
  • Large event spaces
  • Town hall spaces
  • Venues
  • Council chambers
  • Control rooms
  • Command and operations centres
  • Broadcast and podcast studios
  • Showrooms and experience centres
  • Receptions and atriums
  • Offices
Tell us about your space

If you're working on a space that isn't here, contact us and we'll tell you whether we're the right fit.

05 / SOLUTIONS

What we put in them.

The systems that make a room work, specified for the space rather than the brochure.

COLLABORATION

  • Video conferencing
  • Microsoft Teams Rooms
  • Zoom Rooms
  • Google Meet
  • Cisco Webex
  • Camera systems
  • Interactive displays
  • Wireless presentation
  • Room booking

VISUAL

  • Video walls
  • Display and projector systems
  • Digital signage
  • Way-finding

AUDIO

  • Audio systems
  • Voice reinforcement
  • Assistive listening and hearing loops
  • Sound masking
  • Paging and PA
  • Streaming and recording

INFRASTRUCTURE

  • Control systems
  • AV over IP
  • Signal distribution and matrix switching
  • Rack systems
06 / COVERAGE

Where the work takes us.

We are based in London and Basingstoke, but our team follows the projects. Today that means the United Kingdom and Ireland. Tomorrow it could be mainland Europe, or North America. We travel, we mobilise, and we work wherever a client needs us on site.

Same specialist AV engineers, same standards, and the same output, wherever the site happens to be.

United Kingdom & Ireland

  • England
  • Scotland
  • Wales
  • Northern Ireland

Europe

  • France
  • Germany
  • Spain
  • Sweden

North America

  • United States
  • Canada

Middle East

  • Egypt
  • Saudi Arabia
07 / DIRECT

One supplier. One team. AV systems that work.

Working with us as your trusted integrator means the people who design, install and commission the system are the people who support it for the long term. Nothing gets lost between one company and the next, and your systems stay working day after day. If something goes wrong, you call us.

It also means the engineer who answers your question in year three is the one who wrote the code in year one.

You talk to engineers

You speak to the person doing the work, not to an account manager who passes your question on and passes an answer back three days later, slightly changed.

The team knows your building

The same people are on your site through design, install and support. Nobody arrives in year two with no idea why the system was built the way it was.

We specify what the room needs

We are manufacturer-independent. We have no manufacturer targets to hit, so nothing goes into a design because it suits us. It goes in because it is the right answer.

Designed to be supported

Every system is specified with its ten-year life in mind, not its installation date. We would rather be the supplier you keep than the one you replace.

How we work with direct clients

We will tell you what you do not need.

Most AV proposals are written to protect the supplier’s margin. Ours are written to survive a conversation with your finance director.

If a room does not need the specification someone has told you it needs, we will say so. We do not price a project we have not understood, and we do not quote before we have been to site.

08 / TRADE

Engineering capability, delivered under your brand.

We work within the trade, offering our services white-label to businesses across the audio visual industry. The client never hears our name, and does not need to.

You hold the relationship and the contract. We hold the specialist engineering team to support UK and global roll-outs. You look like you have a specialist engineering department, because for the duration of the project you do.

AV Installation & Integration

Installation crews and AV engineers on your sites, to your dates, under your contract. Whole projects, or a single room in a programme you are already running. Your client deals with you. We deal with you.

Control Programming

Crestron, Extron, Q-SYS, Biamp and Aurora. The code is yours on handover and warranted for a year. No licence games, and no reason to call us back unless you want to.

Audio & DSP Configuration

The part of the job that gets blamed when a room fails. We take it off you, configure the DSP, tune the room properly, and hand you the documentation that proves it was done.

Project Management

You hold the client. We hold the AV workstream, report into your PM, and stay off the client call unless you put us on it. No surprises, and nothing that lands on your desk unannounced.

Commissioning & Handover

Witness testing, snag closure and a documented handover pack in your template. If a project has gone wrong before we arrived, we will take it on and put it right.

Support & Maintenance

Second-line escalation and overflow engineers when your own team is committed elsewhere. Your client rings you. You ring us. Nobody knows we exist.

How we work with trade partners

Your client stays your client.

We know Pineapple also works directly with end clients, and we know what that looks like from where you are sitting. So we will be plain about it.

Work delivered under a trade agreement stays under your brand. We do not use a subcontract engagement as a route to your client, and we do not approach them off the back of it. It is not how we would want to be treated, and frankly it would be a poor trade for a business that depends on being invited back.

If that matters to you, and it should, we are happy to put it in writing before we start.

09 / SECTORS

Where we work.

Environments where the technology has to work every time, and where somebody senior notices when it does not.

Corporate

Workplace and headquarters

Boardrooms, meeting rooms, huddle rooms, offices, town hall spaces and multi-floor workplace technology estates.

Education

Universities and schools

Auditoriums, lecture capture, teaching spaces, divisible spaces and campus-wide AV standards, delivered around a live academic timetable.

Government

Public sector and defence

Control rooms, secure meeting environments and briefing spaces, with the documentation and compliance rigour the sector requires.

Healthcare

Trusts and private healthcare

Clinical education spaces, boardrooms and multi-site estates, installed with proper regard for infection control and live operational environments.

Residential

Private and luxury homes

Home cinema, entertainment spaces, whole-house audio and integrated control, delivered quietly and around a household still living there.

Marine

Yachts, superyachts and cruise ships

Entertainment, distribution and control systems built for an environment that punishes anything specified carelessly.

Broadcast

Studio and production

Signal chain, routing and monitoring, where latency and standards compliance are not negotiable.

Sports & Stadia

Arenas, grounds and training facilities

Big-screen and scoreboard systems, hospitality boxes, media suites and press facilities, installed around a fixture list that will not move.

Hospitality

Hotels, venues and leisure

Event spaces, conference suites, multi-use spaces and guest-facing systems, installed around a venue that cannot afford to close.

Houses of Worship

Churches, halls and community buildings

Sanctuary audio, streaming, overflow rooms and hearing assistance, designed for buildings that were never built for a sound system.

Museums & Visitor Attractions

Galleries, exhibits and interpretation spaces

Immersive rooms, projection, interactive exhibits and gallery audio, built to run unattended, every day, without a technician in the room.

Retail & Commercial Property

Estates and managed buildings

Reception environments, signage estates and shared meeting facilities across multi-tenant commercial property.

Legal & Financial

Chambers, firms and trading floors

Client-facing meeting suites, hearing rooms and dealing environments, where confidentiality and uptime are not negotiable.

Corporate

Workplace and headquarters

Boardrooms, meeting rooms, huddle rooms, offices, town hall spaces and multi-floor workplace technology estates.

Education

Universities and schools

Auditoriums, lecture capture, teaching spaces, divisible spaces and campus-wide AV standards, delivered around a live academic timetable.

Government

Public sector and defence

Control rooms, secure meeting environments and briefing spaces, with the documentation and compliance rigour the sector requires.

Healthcare

Trusts and private healthcare

Clinical education spaces, boardrooms and multi-site estates, installed with proper regard for infection control and live operational environments.

Residential

Private and luxury homes

Home cinema, entertainment spaces, whole-house audio and integrated control, delivered quietly and around a household still living there.

Marine

Yachts, superyachts and cruise ships

Entertainment, distribution and control systems built for an environment that punishes anything specified carelessly.

Broadcast

Studio and production

Signal chain, routing and monitoring, where latency and standards compliance are not negotiable.

Sports & Stadia

Arenas, grounds and training facilities

Big-screen and scoreboard systems, hospitality boxes, media suites and press facilities, installed around a fixture list that will not move.

Hospitality

Hotels, venues and leisure

Event spaces, conference suites, multi-use spaces and guest-facing systems, installed around a venue that cannot afford to close.

Houses of Worship

Churches, halls and community buildings

Sanctuary audio, streaming, overflow rooms and hearing assistance, designed for buildings that were never built for a sound system.

Museums & Visitor Attractions

Galleries, exhibits and interpretation spaces

Immersive rooms, projection, interactive exhibits and gallery audio, built to run unattended, every day, without a technician in the room.

Retail & Commercial Property

Estates and managed buildings

Reception environments, signage estates and shared meeting facilities across multi-tenant commercial property.

Legal & Financial

Chambers, firms and trading floors

Client-facing meeting suites, hearing rooms and dealing environments, where confidentiality and uptime are not negotiable.

10 / PROCESS

How a project actually runs.

No project ever went wrong because there was too much clarity at the start.

01

Brief and survey

We come to site, understand how the space is actually used, and establish what has to be true on the day it opens.

02

Design and specification

Full technical design, schematics, functional description and a specification that documents its assumptions. You see exactly what you are buying and why.

03

Deliver and commission

Workshop build, on-site installation, systematic commissioning against the design intent, documented handover and training.

04

Support and evolve

Managed service, planned maintenance and lifecycle management. Systems that are looked after rather than left to degrade until they fail.

On trade projects, this process runs behind your programme and under your brand. The rigour does not change.

11 / SUPPORT

The part most suppliers are not interested in.

Installing a system is the easy part. Keeping an estate of them working, across multiple sites, for five years, while people move furniture and IT changes the network: that is where most AV relationships fall apart.

We would rather be the supplier you call for the next ten years than the one you replaced after eighteen months.

Included
  • Proactive remote monitoring and alerting
  • Defined response and escalation arrangements
  • Remote diagnosis and resolution where possible
  • Planned preventative maintenance visits
  • Firmware and software lifecycle management
  • Asset register and estate documentation kept current
  • Quarterly reporting and technology roadmap review
12 / TECHNOLOGIES

What we build with.

Manufacturer-independent, so this is a list of what we know, not a list of what we are paid to sell.

CONTROL & SIGNAL

  • Crestron
  • Extron
  • Aurora
  • Lightware
  • Kramer
  • Blustream
  • Wyrestorm
  • ZeeVee

AUDIO & DSP

  • Biamp
  • QSC
  • Shure
  • Sennheiser
  • Yamaha
  • Audio-Technica
  • Nureva
  • Ampetronic

CONFERENCING & COLLABORATION

  • Logitech
  • Poly
  • Yealink
  • Neat
  • Mersive
  • Clevertouch
  • Huddly
  • AVer
  • Evoko
  • Vaddio

DISPLAY

  • Samsung
  • LG
  • Philips
  • Sony
  • Panasonic
  • Sharp
  • NEC
  • Epson
  • Christie Digital
  • Avocor
  • Maxhub
  • Promethean
  • BrightSign
  • Barco

NETWORK

  • Cisco
  • Netgear
13 / CREDENTIALS

Certified, insured, documented.

Platform Certification

  • Microsoft Teams Rooms, Zoom Rooms and Google Meet
  • Crestron, Extron, QSC, Biamp, Aurora, Shure, Yamaha and more
  • SIMPL+, C#, Lua, Python, JavaScript, HTML5 and CSS
  • CSCS, ECS, PASMA and IPAF

Delivery & Compliance

  • Full public liability insurance
  • Documented method statements and risk assessments
  • As-built documentation issued on every project
  • Source code handed over on completion

Method statements, risk assessments and as-built documentation are issued as standard for every project. Trade partners receive these in a form they can pass directly to their own client.

14 / DELIVERABLES

What lands on your desk.

Most AV suppliers hand over a working system and a shrug. Ask them for the schematics two years later and you will get a phone call from somebody who no longer works there.

Every project we finish comes with a package. Not because a standard demands it, but because a system nobody can maintain is a system that will be ripped out early.

Contents of the pack

01On-site

The Installation Itself

First fix through to final fix. Containment, cable pulling, floor boxes and back boxes. Displays, mounts, speakers, microphones and cameras, fitted level, square and where the drawing said they would be. Racks built and tested in the workshop before they reach site.

02Design Pack

Technical Design Pack

Schematics, rack elevations, cable schedules and functional descriptions. The drawings a contractor builds from, and an estates team maintains from years later.

03Test Report

Commissioning Evidence

Documented test results for every part of the system, measured against the design. Not a signature on a sheet, but the numbers behind it.

04As-Built

As-Built Documentation

What was actually installed, not what was originally drawn. Updated at handover, because the two are never quite the same.

05Source Code

Source Code

The control code is yours. Handed over on completion, with a year’s warranty. No licence games, and no reason to call us unless you want to.

06Register

Asset Register

Every device, model, serial, firmware version and location. The document your IT team asks for and nobody can ever find.

07Handover

Handover & Training

Walkthrough with the people who will actually use the room, and the people who will have to fix it. Recorded, so it survives a staffing change.

08Photography

Project Photography

Professional stills and aerial footage of the completed installation, captured by our specialist media division, Airframe. Shot by people who know what they are looking at, and yours to use however you want.

Ask any AV supplier for these before you sign. What they say next will tell you most of what you need to know.

15 / CONTACT

Tell us about the project.

A few lines about the building, the problem and the timescale is enough to start with. You will get a reply from an engineer, not a sales team.

NO OBLIGATION

An enquiry is a conversation, not a commitment.

NO SALES CALL

You will speak to an engineer, not an account manager.

NO GENERIC QUOTE

We do not price a project we have not understood.

CALL+44 330 401 1227

Monday to Friday, 9am to 5.30pm.

EMAILhello@pineappleavi.co.uk

We read every one. No auto-responders.

BASE

86–90 Paul Street, London EC2A 4NE

Delivered with love from Basingstoke.

* Required

How are you working with us? *

We reply to every enquiry. If you would rather talk, call us on +44 330 401 1227.

WHAT HAPPENS NEXT

No sales funnel. Just a conversation.

You will not be added to a mailing list, passed to a call centre, or chased by somebody who has not read what you wrote.

01

We read it properly

An engineer reads your brief. Not a form-handling inbox, and not somebody whose job is to book meetings.

02

We come back with questions

Usually within a day or two. We would rather ask three sensible questions than send a quote built on a guess.

03

We come and look

For anything beyond the simplest job, we visit the site before we price it. It is the only way to be sure.