Installed isn't the same as commissioned.
Installation does not prove an AV system works. Commissioning does. Our commissioning engineers provide the final layer of engineering assurance between a system that has been installed and one that is genuinely ready to use, and the work starts before the equipment reaches site.
- Equipment is mounted and connected
- Devices power up
- The room has sound
- A control panel is on the table
- Someone will find the faults
- Every signal path proven end to end
- Every function tested against the specification
- Audio tuned for the room it is actually in
- Controls behave the way users expect
- Faults found, fixed and verified before handover
From the workshop bench to a room that is ready.
Commissioning is a sequence, not a site visit. Each stage removes a category of risk before the next one begins.
- 01Factory acceptance testing
- 02Deployment
- 03Site acceptance testing
- 04Commissioning
- 05Optimisation
- 06Snagging & rectification
- 07Verification
- 08Handover
Problems found on the bench cost less than problems found on site.
Where it suits the project, equipment and assembled systems are tested in our workshop before deployment. Factory acceptance testing and pre-site system testing catch configuration, integration, programming and hardware issues while they are still quick to fix.
The aim is simple: the first day on site is spent proving the room, not debugging it.
Tested in the environment it has to work in.
Once installed, the system is tested in its real environment and validated against the intended specification. Depending on the system, that includes:
- Site acceptance testing (SAT)
- End-to-end signal testing
- Functional testing
- Control system verification
- DSP and audio verification
- Display and video path verification
- Source testing
- Network-dependent AV functions
- Peripheral functionality
- System behaviour
- Fault identification
- Snagging and rectification
It should sound right, look right and behave correctly.
Commissioning is not proving that devices switch on. Where relevant, our engineers optimise the system for the room it is actually in. This is the final layer of polish that users notice without knowing why.
- DSP optimisation
- Gain structure
- Microphone behaviour
- Loudspeaker performance
- Intelligibility
- Video performance
- Display behaviour
- Source and switching behaviour
- User interface behaviour
- Control sequences
- How the room feels to use
The bridge between installed and ready.
Once the system has been tested, optimised and any outstanding issues dealt with, it is handed over with confidence that it is ready for the people who will use it, along with documented results and the information needed to support it.
Handover is also where people learn the system. Commissioning and user training belong together, which is why we plan them together.
Make sure it works before anyone needs it to.
Whether we installed the system or someone else did, tell us about the project and we will tell you how we would test, optimise and hand it over.
Discuss your projectPineapple AVI Ltd, Basingstoke, Hampshire. Direct to clients, or as an engineering partner to the trade.
Tell us about the system.
Whether it is a new installation or an existing system that is not behaving, share the details and an engineer will come back to you.